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Pfizer recrute plusieurs profils.

Pfizer est l’une des principales sociétés de recherche pharmaceutique. Nous nous efforçons d’utiliser la science et nos ressources mondiales pour offrir des médicaments novateurs afin de prolonger et d’améliorer substantiellement la vie des gens.

Tous les jours, les employés de Pfizer travaillent dans l’ensemble des marchés développés et émergents à améliorer le mieux-être des patients ainsi que la prévention et le traitement des maladies les plus redoutables de notre époque. Pour obtenir de plus amples renseignements sur le sujet, visitez le site www.pfizer.com. Pour obtenir de plus amples renseignements sur nos lignes directrices, visitez le http://www.pfizer.com/community-guidelines.

Méfiez-vous de la fraude provenant d’individus, d’organisations et de sites Internet qui prétendent représenter Pfizer dans des activités de recrutement. Pfizer suit un processus officiel pour tous les postes autorisés qu’elle affiche avant d’émettre une offre d’emploi.

Ce processus inclut une entrevue et n’exige jamais que les candidats aux postes paient des frais. Si vous recevez un courriel ou un appel suspect au sujet d’un recrutement au nom de Pfizer, ne fournissez aucun renseignement personnel et ne faites aucun paiement. Les candidats intéressés doivent postuler au moyen du présent site Web de Pfizer. Pfizer n’assume aucune responsabilité à l’égard des coûts qu’une activité frauduleuse pourrait engendrer.

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Wholesalers Account Manager

Role Summary

The Wholesaler Account Manager is responsible for demand generation based on an understanding of the needs of the account, and the ability to service and connect account level customers to meet agreed business objectives.The Wholesalers Account Manager is responsible for the efficient management of regional Wholesalers business (Leading conversation & interactions with strategic account Key Decider Makers (procurement ,pharmacist responsible) and drive fulfillment of strategic projects through account segmentation targeting excellence.

The Wholesalers Account Manager

Accountable of managing Pfizer (all categories) business in the assigned institutions to maximize the patient impact and demand generation for Pfizer based on identifying and understanding the customers’ drives, and the ability to service and connect account level customers to meet agreed business objectives.
Develop and improve WS Business models and provide accurate analysis
Bring forward proposals and insights for enhanced solutions answering to the areas of joint interest/needs at accounts level, and to create better customer experience.
Work closely with the Cross functional team/appropriate
Identify Customers, and other key decision makers within the accounts.
Connect and communicate multiple insights from various stakeholders to develop an account plan of action.
Ensure customer support by engaging with customers through both in-person and virtual interactions.
Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders
Analyze current contracts, identify opportunities,and execute contracts with wholesalers.
Respond to customer requests by connecting with cross functional team to provide responses and input.
Monitor and respond to external trends, such as industry consolidation, government policies, changing consumer behaviors to build and sustain a wide network of external and internal alliances in order to best prepare Morocco organization for the future.
Set accurate sales forecast per account and ensure revenue targets achievement.
Ensure the effectiveness of sales transaction processes of the accounts under remit e.g. price setting and negotiations, order processing, good on loan, enlisting, substitutions free goods deals handling complaints, handling damaged, expired and return goods.
Secure optimal sell-in sell-out within the accounts; Monitor the stocks.
Accountable of the purchase orders generation and ensure the payment collection.
Maintain up to date customers and accounts records and ensure effective calls planning and execution.
Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
Maintains a methodical approach toward each call/engagement objectives (e.g., clear next steps and appropriate documentation, managing to KPIs)
Utilizes current digital tools effectively as well as adapts quickly to new tools for successful customer engagement; leverages analytics to assist with developing insights and planning the next best action

Key Performance Indicators:

Development of the action plans in the accounts and proper implementation in collaboration with Pfizer team to achieve revenue targets and resources optimization.
Accurate sales/revenue forecast for assigned wholesalers
Monthly stock level accuracy for assigned wholesalers

Basic Qualifications/Experience

Bachelor’s degree in science, Business or equivalent. Master’s Degree preferred.
Minimum of 5 years Experience of working in healthcare in a similar position.
Management and/or marketing experience strongly recommended
Account management experience.
Demonstrated commercial and business acumen, strong negotiation skills.
Good knowledge of the healthcare environment, structures, functionality, and processes
Excellent written and oral communication skills in French and English language
Demonstrated leadership skills, business analytical skills, influencing and Interpersonal communication ability.
Demonstrate a strong understanding of the compliance risks related to the role and the local market and understands the importance of acting with integrity”.
The ability to work independently and as part of a team
Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
Ability to effectively build rapport and relationships with customers in a hybrid mode across F2F and virtual environments

Postuler à l’offre

Health Representative Manager

Role Summary

Deliver the sales objectives for the category by actively shaping and ensuring full understanding and execution of brand, customer and account Plans.
Direct, lead and motivate a team of Healthcare Engagement colleagues (Health Representative) to ensure development and execution of disease account management strategy and customer-facing omnichannel strategy to maximize brands performance and achieve business objectives 
Identify, develop, and manage relationships with key category stakeholders at national level and support own team in engaging key customers in disease area networks to drive brand/portfolio business 
Role models Pfizer values with visible and inspirational leadership focused on compliance and integrity
Ensures all compliance, internal processes, and any applicable regulations are well known and followed by the team.

Role ResponsibilitiesTeam management & Healthcare engagement leadership

Set the direction and lead, manage, develop, and grow the Healthcare engagement team for their assigned portfolio to achieve its strategic goals and financial objectives 
Report sales and engagement performance and insights to the Category Lead and Country Brand Lead 
Deliver the sales objectives for the assigned category/portfolio by actively shaping and ensuring full understanding and execution of brand, customer and/or account Plans.
Leads and coaches a high performing team and develops colleagues in line with the Pfizer competency models including recruitment, training, development, and performance management to ensure that they are equipped with the knowledge & skills to perform effectively.
Reviews, designs, and monitors the effectiveness of the Sales Team through KPIs 
Shape the culture of performance, empowerment, innovation, shared customer agenda and execution with the leadership team.
Develop constructive internal and cross functional relationships to facilitate teamwork; exchange of information; customer knowledge and the development of business opportunities.

Customer Relationship Management

Build and manage key relationships locally e.g. influential customers as part of the agreed business  plans
Ensure that accurate, timely and relevant customer knowledge; information and feedback are communicated by team members to relevant partners across the business using agreed processes

People Management

Ensure regular coaching of the team on their roles accountabilities effectively manage performance of Field Force by setting measurable metrics, sales targets based on agreed business objectives.
Generate a highly motivated and effective team in a positive work environment, modelling the company values
Evaluate and provide timely feedback and coaching to the team in order to ensure performance and high-level standards

QualificationsEducation and Experience

Knowledge of healthcare environment – Structures/ Functionality/ Processes/ Funding / Distribution Chain and Customers
Knowledge of the category Therapeutic areas
Experience in pharmaceutical industry with successful sales experience and proof of consistent delivery of objectives (minimum 5 years)
Graduate of Science at Bachelor’s level

Skills And Competencies 

Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear and logical communication.
Holds people accountable
Strong interpersonal skills with an understanding of people management – motivation, coaching and development
Commercially astute with strong business acumen
Computer literate including manipulating Excel spreadsheets, PowerPoint, Word, Electronic Customer Management Systems
Acts decisively
Leads Change
Implementation/execution skills
Metric development, monitoring and control
Negotiation skills – internal and external
An understanding of how to develop and use customer insi

Postuler à l’offre

Country Brand Lead – Hospital & Rare disease

Position Summary

Own brand strategy for Morocco market. Define and Drive Country Specific TA and Brand Strategy, drive product growth and lifecycle management, forecast revenue and opex of assigned brands, ensuring the realization of revenue and profitability targets in country. Leads the implementation and execution of all marketing and promotional activities for the allocated brands and/or portfolio of therapy area throughout the product(s) life cycle with the main objective of ensuring that the best strategies, tools, materials and communication channels are made available to all customer facing colleagues. The CBL will be working closely with cross function teams to ensure the delivery of the marketing goals in alignment with the company’s goals and strategies.

Position ResponsibilitiesBrand/ TA/ Channel management and tactical plan development:

Development of local strategies (Brand Plan) and tactics (tactical plan), promotional campaigns and programs to maximize brand value
Implementation of local strategy and alignment with regional and global strategies as appropriate
Ensure the brands/ TAs are being managed according to life cycle requirements
Take responsibility for brand requirements in the various channels and deliver the correct content to fulfill the promotional requirements, within those channels
Identify plans and implement core materials in line with the tactical plan (supporting the channel strategies)
Work closely with cross-functional brand leadership through the core brand team
Take accountability for ensuring that all content and/or promotion materials and items for promotional purposes used by customer facing colleagues and channel activities are delivered timeously
Complete the demand planning with GSCPM, to ensure continued stock supply to markets and avoid stock obsolescence

Financial Planning:

Deliver on revenues: Take accountability on revenue forecasting with the CL and A&P allocation.
Ensure high integrity and accuracy of forecasts
Ensure mitigation plans are developed, as required
Monthly brand and portfolio reviews with Category Lead
Work with GSCPM to optimize brand forecasts and reduce obsolescence
Set up, monitor and track ROI of marketing expenditure and programs
Optimally Managing and controlling A&P to maximize the marketing impact

Alignment across functions and stakeholder management:

Align key internal stakeholders, through the core brand team – medical, marketing, Access, regulatory, sales etc – to drive business objectives, develop strategies and tactics for the brand and/ or TA
Lead the efforts to understand and address country opportunities and challenges
Collaborate with sales to roll out and drive effective execution of campaigns and programs
Vendor management

Education And ExperienceQualifications:

Graduate of Pharmaceutical/Medical sciences, a bachelor’s degree is required, marketing studies or MBA is a plus.
5+ years of experience in pharma industry with consistent successful performance and solid career trajectory.
Fluency in English with good computer skills.

Technical Skills Requirements

Objective oriented through the proper process.
Decisive “manage complexity to make timely, informed decisions”.
Connected “collaborate with others to accomplish shared goals”
Courageous and don’t wait others to move with accountability and integrity.
Ability to analyze, define and convey complex concepts, clear insights and strategies in verbal and written communication
Ability to influence others without authority
Proven ability to perform effectively in a complex, changing environment, and the professional maturity to deal with ambiguity
Strong interpersonal skills are required, as well as excellent verbal communication and presentation skills
Well-organized with the ability to be flexible, prioritize multiple demands and effectively perform in a matrix organization
Strategic skills, including creativity and effectiveness in identifying and addressing major strategic challenges (e.g., new competition, shifting market environment)
Data analysis, interpretation and communications
Demonstrated collaboration/negotiation skills

Postuler à l’offre

Network Account Manager Lead

ROLE SUMMARY:

Deliver the sales objectives for the category by actively shaping and ensuring full understanding and execution of brand, customer and account Plans.
Direct, lead and motivate a team of Healthcare Engagement colleagues (Network Account Managers) to ensure development and execution of disease account management strategy and customer-facing omnichannel strategy to maximize brands performance and achieve business objectives 
Identify, develop, and manage relationships with key category stakeholders at national level and support own team in engaging key customers in disease area networks to drive brand/portfolio business 
Role models Pfizer values with visible and inspirational leadership focused on compliance and integrity
Ensures all compliance, internal processes, and any applicable regulations are well known and followed by the team.

ROLE AND RESPONSABILITIES:

Team management & Healthcare engagement leadership

Set the direction and lead, manage, develop, and grow the Healthcare engagement team for their assigned portfolio to achieve its strategic goals and financial objectives 
Report sales and engagement performance and insights to the Category Lead and Country Brand Lead 
Deliver the sales objectives for the assigned category/portfolio by actively shaping and ensuring full understanding and execution of brand, customer and/or account Plans.
Leads and coaches a high performing team and develops colleagues in line with the Pfizer competency models including recruitment, training, development, and performance management to ensure that they are equipped with the knowledge & skills to perform effectively.
Reviews, designs, and monitors the effectiveness of the Sales Team through KPIs 
Shape the culture of performance, empowerment, innovation, shared customer agenda and execution with the leadership team.
Develop constructive internal and cross functional relationships to facilitate teamwork; exchange of information; customer knowledge and the development of business opportunities.

Customer Relationship Management

Build and manage key relationships locally e.g. influential customers as part of the agreed business  plans
Ensure that accurate, timely and relevant customer knowledge; information and feedback are communicated by team members to relevant partners across the business using agreed processes

People Management

Ensure regular coaching of the team on their roles accountabilities effectively manage performance of Field Force by setting measurable metrics, sales targets based on agreed business objectives.
Generate a highly motivated and effective team in a positive work environment, modelling the company values
Evaluate and provide timely feedback and coaching to the team in order to ensure performance and high-level standards

QUALIFICATIONS:

Education And Experience

Knowledge of healthcare environment – Structures/ Functionality/ Processes/ Funding / Distribution Chain and Customers
Knowledge of the category Therapeutic areas
Experience in pharmaceutical industry with successful sales experience and proof of consistent delivery of objectives (minimum 5 years)
Graduate of Science at Bachelor’s level

Skills And Competencies 

Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear and logical communication.
Holds people accountable
Strong interpersonal skills with an understanding of people management – motivation, coaching and development
Commercially astute with strong business acumen
Computer literate including manipulating Excel spreadsheets, PowerPoint, Word, Electronic Customer Management Systems
Acts decisively
Leads Change
Implementation/execution skills
Metric development, monitoring and control
Negotiation skills – internal and external
An understanding of how to develop and use customer insight

Postuler à l’offre

Supply Chain Quality Officer

Role Description And Main Responsibilities

Maintenance of the compliance to the local BOH regulations
Coordinate the product quality and compliance activities at the PCO/DC, to ensure current BOH expectations are met.
Act as the Qualified / Responsible Person to local authorities or support Qualified Person activities for all Pfizer Product Quality Compliance issues in the market.
Governance & internal organization
Support timely implementation of all applicable Product Quality SOPs (issued by SCQ) within the PCO/DC.
Ensure that all relevant PCO/DC colleagues are appropriately trained in the Product Quality SOPs.
Assess new quality system and local regulatory requirements to enhance and align local systems and processes when required.
Conduct and document periodic assessments to determine if a revision, retirement, administrative change or no change is required for the Product Quality SOPs (issued by SCQ) within the PCO/DC.

Quality Metrics

Collect data and reports quality metrics of PCO, DC and contractors to allow quality performance assessment.
Together with the SCQ Manager/ Sr Manager, assess quality performance to identify trends and improvement opportunities.
Participate in the PCO, DC and Contractors quality management reviews and follows-up for the recommended actions, when required

Training

Support the implementation of all elements of SCQ Training systems in PCO and DC, including implementation and annual training on GDP/GMP to applicable PCO and DC colleagues.
Ensure that all assigned Pfizer trainings are completed in timely manner

Commitment Tracking

Use and maintain tracking tools to track any GxP commitments raised by SCQ or under SCQ oversight.
For any commitment opened, ensure that due dates are based on risk, complexity, and urgency, and that the timeframes given are realistic, to meet the stated requirements.

Change Controls

Handle any planned, permanent and temporary changes of GMP/ GDP related activities and systems in the PCO and DC.
Participates in the changes committee as appropriate and ensures the required approvals.
Ensures change actions completion as per the agreed timelines.

Inspection and Internal Audit

Participate in preparation and coordination of external and Pfizer internal inspections and audits.
support the development of CAPA plans and follow-up to the timely closure in coordination with other relevant functions.
Internal self-inspection process management
Support / Ensure the timely implementation of the self-inspection plan as per the assigned tasks as auditee and / or auditor.
Product quality assurance & operations

Manage the following systems: Notification to ManagementDeviationsProduct Complaint HandlingLocal Product Disposition & Temperature excursionLocal Repackaging/Relabeling operationsReturnsQuarantine Alert Notices (special situation)Market Action (special situation)

LSP / contractor management & oversight
Participate as needed in contactors visits/ audits.
Review, negotiate and track, according to the Manager/ Sr Manager instructions and maintain up to date Quality Agreements of GMP/GDP contractors.

Quality agreements

Review, negotiate and maintain up to date Quality Agreements of GMP/GDP contractors according to the Manager/ Sr Manager instructions.

Qualifications/ SkillsYears of experience: 0-5 years in the Pharmaceutical or related regulated industry

Technical Skills

Has an appropriate education in science or quality topics; Bachelor’s degree, pharmacist, Engineer.
Has basic knowledge of the Quality principles, concepts of Quality and basic technical skills
Has basic knowledge about Quality Systems (Change Control, deviations, complaint management, documentation management, audits, inspections, etc.)
Able to Participate effectively in cross-functional team
Analytical skills
Good level in English